Term and Conditions

1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during the registration and checkout process.
• Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
• Respect the intellectual property rights of Fashion Loft and third parties.
• Be responsible for maintaining the confidentiality of your account and password.

2. Product and Service Description

Fashion Loft offers a variety of fashion items including Bottoms, Denim, Dresses, Jumpsuits, and Tops. We strive to provide accurate descriptions and images of our products. However, slight variations in color or texture may occur due to screen settings and lighting conditions.

All products are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative product.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.

Shipping options include:

• Standard Shipping: Delivered via DHL or FedEx within 10-15 business days after dispatch. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS within 15-25 business days after dispatch.

We ship globally, excluding certain remote areas and parts of Asia. For more details, please contact our customer service team.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free returns and exchanges policy. Please review the following details carefully:

• Eligibility: Items must be unused, in the same condition as received, and in their original packaging. A receipt or proof of purchase is required.
• Non-Returnable Items: Final sale items, personalized or custom-made items, and items that have been worn, washed, or altered.
• Process: Initiate a return/exchange by filling out the Return & Exchange Request Form and emailing it to [email protected] within 15 days of receiving your order. Once approved, securely pack and ship the item back to us using a trackable method.
• Refund Timeline: Refunds are processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method.

5. Intellectual Property

All content on the Fashion Loft website, including text, graphics, logos, images, and software, is the property of Fashion Loft or its content suppliers and is protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

6. Limitation of Liability

Fashion Loft will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products. Our total liability for any claim related to the website or products shall not exceed the amount paid for the product in question.

7. Contact Information

If you have any questions about our terms and conditions, please contact us at:

Email: [email protected]

Address: 260 Waterview Lane, Albuquerque, US 87109